shipping policy

Thank you for visiting and shopping at Adelfa Beautyland.

The following are the terms and conditions that constitute our Shipping and Refund Policy.


Shipping Processing Time:
All orders are processed within 24 to 48 hours.

If there is a significant delay in shipping your order, we will contact you by email or phone.

Shipping costs for your order will be calculated and displayed at checkout.

Delivery delays may occasionally occur.

Shipping confirmation and order tracking:
You will receive a shipping confirmation email once your order has shipped with your tracking numbers. The tracking number will be active within 24 hours.

Customs duties, tariffs and taxes:
Adelfa Beautyland is not responsible for customs and taxes applied to your order. All fees imposed during or after shipment are the responsibility of the customer (fees, taxes, etc.).

How long does it take for my purchase to arrive at its destination?

Shipments can take from 4 to 8 business days from the date of purchase, you will receive your product between 4-8 business days depending on the region you live.

I had problems with my purchase, who should I turn to?

In case of receiving the product with any factory defects or damage, we ask you to please notify us within the first 24 hours since you received your purchase through the mail.  and we will be happy to help you.